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GDPR Privacy notice for Customers, Suppliers and Clients

Alpine Winter Sports Ltd, trading as Ski Gower is a Tour Operator providing winter sports tours for Schools and Groups.  Our registered address is Leanne House, East Wing Ground, 6 Avon Close, Weymouth, Dorset DT4 9UX.

This Privacy Notice explains how we use any personal data we collect about you when registering with us as a Ski Instructor or Customer, when you are making an enquiry for our services, or when using our website. We will update this policy regularly to show you all the things we do with your personal data and how we keep it secure. This policy applies if you’re a Customer, Supplier, Partner or a Contractor.

We fully understand our obligation and the responsibility we have to protect any personal data that we hold and therefore we are committed to safeguarding the privacy and security of your personal information.  Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

By visiting https://www.skigower.co.uk/ you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 2018 the data controller is Susan Stone.  To contact the data protection officer you should email info@skigower.co.uk.

References to ‘we’, ‘our’ and ‘us’ within this Privacy Policy are to Alpine Winter Sports Ltd trading as Ski Gower.

The information we collect

This Policy applies to information you give us, through our website or by corresponding with us and information collected by us as you visit or interact with our website.  Your personal data is any information which identifies you, or which can be identified as relating to you personally and can include information such as your name, address, telephone number and email address that may be recorded and used by us. We will only collect the personal data that we need for the purposes of our business.

The data you provide may include but not be limited to:

  • Your name

  • Your email

  • Your contact details

  • Qualification and licence information (Ski Instructors)

  • Proof of Identity (Ski Instructors)

The data we collect about you may include, but is not limited to:

  • Your IP address

  • Information about your browser and operating system

  • Information about your visit, this may include, but is not limited to, pages looked at, visit duration, errors encountered and interaction with the pages.

How we use your information

Any personal information we collect from this website is used in accordance with the Data Protection Act 2028 and the General Data Protection Regulation (EU) 2016/679) and other applicable laws.

The information you provide allows us to do the following:

  • If you have made an enquiry then we will use your contact details to respond to your enquiry

  • We require to hold certain data about you and we will be required to make certain checks using your data if you are providing us with your services

  • We have legal and accounting reasons to hold data but will delete at your request anything that is not needed to comply with these requirements

  • To provide you with the information, products and services that you request from us

  • To provide you with the information about other goods and services we offer that are similar to those that you have already purchased or enquired about

  • To notify you about changes to our services

  • To keep our website safe and secure

  • To improve our website and personalise it for you and your computer

  • To provide an efficient service, certain functions such as hosting, storage and disaster recovery are provided by third parties

  • To provide interactive features

  • To measure the effectiveness of our advertising

It is our policy to ensure that your personal data is not made accessible to unauthorised individuals. We have taken reasonable steps to protect both the digital and physical storage of data.

We strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Disclosure of your information

Analytics and search engines providers that assist us in the improvement and optimisation of our site may collect data about your IP and computer set up.

How long do we keep your data

We will not retain your personal information longer than necessary.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after it is no longer needed to provide services to you.  If we have had no correspondence with you for more than 5 years we will remove your data.

 

Cookies

Cookies are small pieces of information that are stored by your browser on your device's hard-drive. They are used to distinguish individual users, and help us improve our website.  We explain how we use cookies in our cookies policy.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser but some of our website features may not function properly as a result.

 

Access to your personal information and correction of any data

If you would like to update, remove or would like to access the data we have about you please submit a request to the data protection officer.  If an access request is deemed by us to be unfounded or excessive we may charge a reasonable fee. If you request further copies of your data then we may charge for administrative fees.

We are required by law to provide any information we hold to fraud agencies, the police or government agencies.

Other websites

Our website contains links to 3rd party websites. This privacy notice only applies to our website should you link to other websites through our website, you should read their own privacy policies. We will not be held liable for the information provided through these links or the security of any information that you provide to them.

Data breaches

In the event of a data breach we will contact the Information Commissioners Office (ICO) within the required time frames of the breach and follow their guidance.

Information Commissioner's Office (ICO)

Data Protection registration

We are registered as a Data Controller with the UK Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.  Our Data Protection Registration Reference is ZB671087.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you:

 

By email:      info@skigower.co.uk

Write to us:   Alpine Winter Sports Ltd, Leanne House, East Wing Ground, 6 Avon Close, Weymouth,                                 Dorset, DT4 9UX

Complaints

If you wish to make a complaint about our use of your data please contact the data protection officer.

 

Updates to this policy

We keep our privacy notice under regular review and we will place any updates on our website. This privacy notice was last updated on 15th March 2024.

Any changes we make to this policy will be posted to this page.

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